What We Do - Wherewolf

Check out a quick video to see how Wherewolf can transform your business.

Still spending money on printing and storing waivers? Stuck on a digital waiver system that's not cutting it? Long check-in queues? Struggling to read your guests handwriting?

Wherewolf’s Digital Waiver Solutions

 
Tiers
Lite
Tier 1
Essentials
Tier 2
Elevator
Tier 3
Equipped
Tier 4
Pre-Arrival Waiver
Pre-Arrival Waiver
Automated Emails
Automated Emails
Reservation Integrations
Reservation Integrations

Wherewolf Lite

Tier 1

Ideal for smaller operations with low volume check-ins. Keep your costs and set-up time low by choosing an online waiver that can be accessed on virtually any device. Integrate with your reservation software to automatically send waivers to guests upon booking. Connect with your guests after their visit by sending a custom-branded email that encourages feedback, reviews and online engagement.

iPad Check-In App
iPad Check-In App
Trip Manifests
Trip Manifests
Automated Emails
Automated Emails
Marketing and Analytics Suite
Marketing and Analytics Suite
Reservation Integrations
Reservation Integrations

Wherewolf Essentials

Tier 2

Perfect for operators who wish to check-in their guests on site. Make a great first impression with a modern, custom-branded app, designed for your business needs. Enhance your guests experience with a user friendly app that asks everything you need to know, and skips the questions that you don’t. Integrate with your reservation software to speed up the check-in process that pre-populates with their booking information. View and manage guests in your online dashboard and gain powerful insights from your marketing analytics. Connect with your guests after their visit by sending a custom-branded email that encourages feedback, reviews and online engagement.

Pre-Arrival Waiver
Pre-Arrival Waiver
iPad Check-In App
iPad Check-In App
Trip Manifests
Trip Manifests
Automated Emails
Automated Emails
Marketing and Analytics Suite
Marketing and Analytics Suite
Reservation Integrations
Reservation Integrations

Wherewolf Elevator

Tier 3

For operators that have a higher volume of guests or need to improve the efficiency of onsite check-in. Our most popular tier makes checking in onsite quick and easy with your pre-arrival waivers gathering information before your guests arrive. Guests simply confirm their arrival onsite in the check-in app – getting them to your activity faster, without compromising market research or data collection. By integrating with your reservation software we use your guest’s booking information to recognise them at each point of the check-in, avoiding data re-entry and offering a streamlined, personalised process. View and manage guests with a suite of powerful tools that your guides, managers and marketing team will love. Connect with your guests after their visit by sending a custom-branded email that encourages feedback, reviews and online engagement

Pre-Arrival Waiver
Pre-Arrival Waiver
iPad Check-In App
iPad Check-In App
Trip Manifests
Trip Manifests
Automated Emails
Automated Emails
Marketing and Analytics Suite
Marketing and Analytics Suite
Reservation Integrations
Reservation Integrations
Trip Management
Trip Management
Multi-location
Multi-location

Wherewolf Equipped

Tier 4

Robust trip management features for operators requiring even more control. Give your guests all the benefits of Elevator, then spoil your staff with our Trip Management too. Access toolkits designed for complex guest management, advanced activity requirements, equipment allocation, and more. Create weather and incident reports for each trip and record the guests and staff involved. Improve internal accountability and communication with a functional display

See all our products and features below

Pre-Arrival Waiver
1
3
4

Pre-Arrival Waiver

The pre-arrival waiver allows you to capture everything you need from individuals, groups and even parent or guardian signatures - all linked to their booking, ready for when they arrive. Collecting guest waivers before arrival allows greater data collection without increasing check-in queues.

iPad Check-In App
2
3
4

iPad Check-In App

Make a great first impression with a custom-branded app designed for you. Whether alone, or in groups, enhance your guests experience with a user-friendly app that asks everything you need to know,  in seconds - whether offline or online.
Trip Manifests
2
3
4

Trip Manifests

Take your daily guest view further by creating custom trip manifests to see which guests are on which trip, when, with what staff and what equipment. Make life easy for staff to view numbers, medical information and other customer data.
Automated Emails
1
2
3
4

Automated Emails

Connect with your guests after their visit by sending a custom-branded email that encourages feedback and online reviews.Grow your social media following and increase online engagement by linking to TripAdvisor, Facebook, Google or Instagram.No need for third party email providers.
Marketing and Analytics Suite
2
3
4

Marketing and Analytics Suite

We empower you with complete visibility across your business. Our filterable graphs provide detailed analysis of every aspect for greater insights and smarter business decisions.We become your customer database that helps you grow.  

Reservation Integrations
1
2
3
4

Reservation Integrations

By integrating with your reservation software we use your guest’s booking information to recognise them at each point of the check-in, avoiding data re-entry and offering a streamlined, personalised process. See all integrations.
Operational Integrations
2
3
4

Operational Integrations

We can push your data to several third-party software providers allowing you to complete other operational tasks, without manual data entry. See all integrations.

Trip Management
4

Trip Management

Record a group of guests, assign staff, and allocate equipment to each trip. Report weather conditions, incidents and notes to collate a comprehensive trip report.
Multi-location
4

Multi-location

If your business has more than one site, you can configure your app to collect waivers specific to each location. Your app can display a specific set of questions based on the site, and this information can help you refine your daily guest list.
2
3
4

Online Support

With offices in New Zealand, United States (plus some remote workers in Europe) you can pretty much reach us 24 hours a day. If you can’t find what you need in our support documentation, then you can raise a ticket with our support team via Zendesk.
1
2
3
4

Guest Records

Staff no longer have to manually input the guest data; as soon as a guest completes their waiver, a guest record is created.Your guest records are stored securely on a database so you can find your guest waivers in seconds - from anywhere in the world.
1
2
3
4

CSV Export

All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics
2
3
4

Offline Check In

No internet connection is required to complete the waiver with our iPad App. The signed waivers are uploaded to your dashboard once your device reconnects to the internet. Allowing guests to complete a waiver
2
3
4

Conditional Workflows

With conditional workflows you can ask your guests the questions relevant to them, saving time by leaving out the ones that don't apply.

2
3
4

Upload files and images to guest record

Capture photos of important documents like drivers licence and attach to that guests record. You can also capture photos of important documents like drivers licence and attach to the guests record.
2
3
4

Group Looping

Wherewolf offers speedier check-ins for groups. With our group looping, you can select which questions get asked to the first group member, and which get asked to all the subsequent members. Meaning groups aren’t spending time answering the same questions.

2
3
4

Flight Manifests

Are you an Aircraft Operator? We can ask the guests their height and weight, allowing you to group the guests for the correct plane balance.

2
3
4

Minor and Parent/Guardian Relationship

You can set the age restriction for a minor, and then ask different questions depending on their age. You can then pair this check-in with the parent/guardian to make sure you have the valid consent.

1
2
3
4

Daily Guest View

See all guests booked in for a specific day.

2
3
4

Active Guest View

See which guests are on site, or on an activity. Keep track of how long they have been on site for, them switch them to finalised once they leave.

Fare Harbor
rezdy_logo
xola-logo
mailchimp-logo
tomis-logo
picthrive-logo
bookeo_logo
dropbox_logo
peek-pro-logo

Wherewolf is so much more than your standard digital waiver software.

Wherewolf connects seamlessly with the software your business already uses.

Book a demo
with us today.