Wherewolf Official Blog

If you weren’t already across the concept of contactless check-ins before the COVID-19 pandemic, you’ve almost certainly come across it since!   Checking in via link or QR code allows a guest or visitor to register their details and to acknowledge a liability waiver, all without touching shared surfaces. This can provide welcome peace of...

It simply makes sense to combine your booking and waiver process, and here’s why. More now than ever, guests expect a smooth and convenient experience as they book a tour or activity. For tour and activity operators this has become easier over time, taking reservations via an online booking system such as Bookeo, Xola, CustomLinc,...

A guest blog by Rezdy It seems like social distancing and quarantining may slowly become a thing of the past with the vaccine rollout, and the world is gearing up for the post-COVID era. Most travel destinations are already seeing an influx of interested tourists ready to start living their lives to the fullest again....

Risk and uncertainty can be an aspect of running any business, but particularly so when you’re running a tour or activity business. Not only is there risk management to consider specific to your business, but also rapid changes within the tourism industry and shifting guest expectations! Here are five key ways you can protect your...

TripAdvisor and Google Reviews are part of the terrority for any business now – you can be a snowmobile tour or a shoe store, when people search for your business online they are immediately exposed to your star-rating and the comments from your previous visitors. With such little control over what people are saying, it...

Running a tourism operation means you have to be a jack of all trades – you may need to have one eye on the weather, and another in your balance sheet, all while managing your guests (not to mention your staff!). Are you running your business or is your business running you? We have assembled...