Pricing - Wherewolf
 

Choose a plan that’s right for you

 
Tier 1
Lite
$59/m 50/m
Tier 2
Essentials
$99/m 84/m
Tier 4
Equipped
$199/m 169/m
Monthly Check Ins
500
(6,000 annual)
3,000
(36,000 annual)
5,000
(60,000 annual)
Pre-Arrival Waiver *
Pre-Arrival Waiver

Give your guests a stress free arrival. Send your guests a pre-arrival waiver that they can complete ahead of time, on virtually any web enabled device. By allowing guests to complete your waiver ahead of time, they can get to your activity faster once they arrive. No more long queues at the check-in desk.

iPad Check-In App *
iPad Check-In App

Showcase your brand and give a polished, professional first impression. Replace your paper waivers with a visually stunning digital waiver app. If they’ve already completed a pre-arrival waiver, they can simply select their name and sign. Bad internet connection off site? Not a problem, the signed waivers are uploaded to your dashboard once your device reconnects to the internet.

Trip Manifests
Trip Manifests

By moving to a digital solution you can instantly see your trip manifests. What site your guests are at, which staff they are with and what equipment they have rented. You can also capture photos of important documents like drivers licence and attach to the guests record.

Automated Emails
Automated Emails

Improve your online rankings by automatically sending your guests a follow-up email requesting online reviews, linking directly to the sites your care about. Send the email up to three days after your guest has visited, allowing you to find the best uptake time.

Marketing and Analytics Suite
Marketing and Analytics Suite

Our software provides built-in analytical tools to interpret your guest data and gain insights for smarter business planning and strategic marketing, with a host of additional guest management tools. All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics.

Reservation Integrations
Reservation Integrations

By integrating with your reservation software we use your guest’s booking information to recognise them at each point of the check-in, avoiding data re-entry and offering a streamlined, personalised process. See all integrations.

Trip Management *
Trip Management

Record a group of guests, assign staff, and allocate equipment to each trip. Report weather conditions, incidents and notes to collate a comprehensive trip report.

Online Support
Online Support

With offices in New Zealand, United States (plus some remote workers in Europe) you can pretty much reach us 24 hours a day. If you can’t find what you need in our support documentation, then you can raise a ticket with our support team via Zendesk.

See all features below

Operational Integrations
Operational Integrations

We can push your data to several third-party software providers allowing you to complete other operational tasks, without manual data entry. See all integrations.

Multi-location
Multi-location

If your business has more than one site, you can configure your app to collect waivers specific to each location. Your app can display a specific set of questions based on the site, and this information can help you refine your daily guest list.

Guest Records
Guest Records

Staff no longer have to manually input the guest data; as soon as a guest completes their waiver, a guest record is created.

Your guest records are stored securely on a database so you can find your guest waivers in seconds – from anywhere in the world.

CSV Export
CSV Export

All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics

Offline Check In
Offline Check In

No internet connection is required to complete the waiver with our iPad App. The signed waivers are uploaded to your dashboard once your device reconnects to the internet. Allowing guests to complete a waiver

Conditional Workflows
Conditional Workflows

With conditional workflows you can ask your guests the questions relevant to them, saving time by leaving out the ones that don’t apply.

Upload files and images to guest record
Upload files and images to guest record

Capture photos of important documents like drivers licence and attach to that guests record. You can also capture photos of important documents like drivers licence and attach to the guests record.

Group Looping
Group Looping

Wherewolf offers speedier check-ins for groups. With our group looping, you can select which questions get asked to the first group member, and which get asked to all the subsequent members. Meaning groups aren’t spending time answering the same questions.

Flight Manifests
Flight Manifests

Are you an Aircraft Operator? We can ask the guests their height and weight, allowing you to group the guests for the correct plane balance.

Minor and Parent/Guardian Relationship
Minor and Parent/Guardian Relationship

You can set the age restriction for a minor, and then ask different questions depending on their age. You can then pair this check-in with the parent/guardian to make sure you have the valid consent.

Daily Guest View
Daily Guest View

See all guests booked in for a specific day.

Active Guest View
Active Guest View

See which guests are on site, or on an activity. Keep track of how long they have been on site for, them switch them to finalised once they leave.

Lite
Essentials
Equipped
$59/m 50/m
500 Monthly Check Ins
(6,000 annual)
Pre-Arrival Waiver *
Automated Emails
Reservation Integrations
Guest Records
CSV Export
Daily Guest View
$99/m 84/m
3,000 Monthly Check Ins
(36,000 annual)
iPad Check-In App *
Trip Manifests
Automated Emails
Marketing and Analytics Suite
Reservation Integrations
Operational Integrations
Online Support
Guest Records
CSV Export
Offline Check In
Conditional Workflows
Upload files and images to guest record
Group Looping
Flight Manifests
Minor and Parent/Guardian Relationship
Daily Guest View
Active Guest View
$199/m 169/m
5,000 Monthly Check Ins
(60,000 annual)
Pre-Arrival Waiver *
iPad Check-In App *
Trip Manifests
Automated Emails
Marketing and Analytics Suite
Reservation Integrations
Operational Integrations
Trip Management *
Multi-location
Online Support
Guest Records
CSV Export
Offline Check In
Conditional Workflows
Upload files and images to guest record
Group Looping
Flight Manifests
Minor and Parent/Guardian Relationship
Daily Guest View
Active Guest View

Not sure which tier is for you?

Speak to a product specialist today and they can help match your business needs with the appropriate Wherewolf solution.

Need something more custom?

Speak to a product specialist about Wherewolf Plus+ and how we can meet your needs.

Frequently Asked Questions

Can I change my plan?

If you sign up for a 12 month licence period you can upgrade or downgrade your plan at any time during this term.

*What is the set up fee?

The setup fee is to cover the development of your Wherewolf solution. The setup fee for Wherewolf Lite is $500 and covers the setup of your Wherewolf Dashboard, Analytics Suite, Automations, Integrations and development of the Pre-Arrival Waiver.

Depending on what plan you choose the set up fee will vary. The features that can affect your set up fee are:

  • Development of the pre-arrival waiver
  • Development of the custom iPad app
  • Additional trips/activities listed
  • Additional question pages
  • Requiring additional languages
  • Requiring multiple locations
  • Configuring advanced management dashboard (trip management)
  • Complexity of conditional workflows

When do I get billed?

Your set up fee is taken once you sign your contract. Your first monthly payment is taken 30 days after your app is released or 90 days from the contract date, whichever occurs first. If you have opted for annual billing, the full payment is taken 30 days after your app is released, or 90 days from the contract date, whichever occurs first.

Subject to our T&Cs.

What currencies are accepted?

We accept USD and NZD.

Can I check it out first?

Sure! During your first 30 days, you won’t receive a licensing bill from us (see ‘When do I get billed’ above)

Do you offer an off-season rate?

You can ‘hibernate’ your software for $19USD/pm, up to 5 months of the calendar year. We will keep your data safe and sound for you while your business closes down.

Need more monthly check-ins?

Not a problem, you can discuss your current guest volume with a Product Specialist before you sign up.

What if I go over my monthly check-in allowance?

We will notify you when you have reached 80% of your monthly check-ins. If this happens repeatedly, then we will schedule a review of your plan with a product specialist. Please note that your monthly check-ins do not roll over or accumulate.

I am an Enterprise business. Do you have larger plans?

For larger businesses, we tailor the plan to suit. We can bundle products and services together to fit your specific needs. For businesses with multiple locations or complex requirements, this is easier for you to manage and more effective on your monthly licensing subscription.

Book a demo
with us today.