Give your guests a stress free arrival. Send your guests a pre-arrival waiver that they can complete ahead of time, on virtually any web enabled device. By allowing guests to complete your waiver ahead of time, they can get to your activity faster once they arrive. No more long queues at the check-in desk.
Showcase your brand and give a polished, professional first impression. Replace your paper waivers with a visually stunning digital waiver app. If they’ve already completed a pre-arrival waiver, they can simply select their name and sign. Bad internet connection off site? Not a problem, the signed waivers are uploaded to your dashboard once your device reconnects to the internet.
By moving to a digital solution you can instantly see your trip manifests. What site your guests are at, which staff they are with and what equipment they have rented. You can also capture photos of important documents like drivers licence and attach to the guests record.
Improve your online rankings by automatically sending your guests a follow-up email requesting online reviews, linking directly to the sites your care about. Send the email up to three days after your guest has visited, allowing you to find the best uptake time.
Our software provides built-in analytical tools to interpret your guest data and gain insights for smarter business planning and strategic marketing, with a host of additional guest management tools. All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics.
By integrating with your reservation software we use your guest’s booking information to recognise them at each point of the check-in, avoiding data re-entry and offering a streamlined, personalised process. See all integrations.
Record a group of guests, assign staff, and allocate equipment to each trip. Report weather conditions, incidents and notes to collate a comprehensive trip report.
With offices in New Zealand, United States (plus some remote workers in Europe) you can pretty much reach us 24 hours a day. If you can’t find what you need in our support documentation, then you can raise a ticket with our support team via Zendesk.
We can push your data to several third-party software providers allowing you to complete other operational tasks, without manual data entry. See all integrations.
If your business has more than one site, you can configure your app to collect waivers specific to each location. Your app can display a specific set of questions based on the site, and this information can help you refine your daily guest list.
Staff no longer have to manually input the guest data; as soon as a guest completes their waiver, a guest record is created.
Your guest records are stored securely on a database so you can find your guest waivers in seconds – from anywhere in the world.
All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics
No internet connection is required to complete the waiver with our iPad App. The signed waivers are uploaded to your dashboard once your device reconnects to the internet. Allowing guests to complete a waiver
With conditional workflows you can ask your guests the questions relevant to them, saving time by leaving out the ones that don’t apply.
Capture photos of important documents like drivers licence and attach to that guests record. You can also capture photos of important documents like drivers licence and attach to the guests record.
Wherewolf offers speedier check-ins for groups. With our group looping, you can select which questions get asked to the first group member, and which get asked to all the subsequent members. Meaning groups aren’t spending time answering the same questions.
Are you an Aircraft Operator? We can ask the guests their height and weight, allowing you to group the guests for the correct plane balance.
You can set the age restriction for a minor, and then ask different questions depending on their age. You can then pair this check-in with the parent/guardian to make sure you have the valid consent.
See all guests booked in for a specific day.
See which guests are on site, or on an activity. Keep track of how long they have been on site for, them switch them to finalised once they leave.
Speak to a product specialist today and they can help match your business needs with the appropriate Wherewolf solution.
Speak to a product specialist about Wherewolf Plus+ and how we can meet your needs.