Give your guests a stress free arrival. Send your guests a pre-arrival waiver that they can complete ahead of time, on virtually any web enabled device. By allowing guests to complete your waiver ahead of time, they can get to your activity faster once they arrive. No more long queues at the check-in desk.
Showcase your brand and give a polished, professional first impression. Replace your paper waivers with a visually stunning digital waiver app. If they’ve already completed a pre-arrival waiver, they can simply select their name and sign. Bad internet connection off site? Not a problem, the signed waivers are uploaded to your dashboard once your device reconnects to the internet.
By moving to a digital solution you can instantly see your trip manifests. What site your guests are at, which staff they are with and what equipment they have rented. You can also capture photos of important documents like drivers licence and attach to the guests record.
Improve your online rankings by automatically sending your guests a follow-up email requesting online reviews, linking directly to the sites your care about. Send the email up to three days after your guest has visited, allowing you to find the best uptake time.
Our software provides built-in analytical tools to interpret your guest data and gain insights for smarter business planning and strategic marketing, with a host of additional guest management tools. All data captured can be exported into a CSV file, which means you can load it into other spreadsheet programs for advanced analytics.
By integrating with your reservation software we use your guest’s booking information to recognise them at each point of the check-in, avoiding data re-entry and offering a streamlined, personalised process. See all integrations.
Record a group of guests, assign staff, and allocate equipment to each trip. Report weather conditions, incidents and notes to collate a comprehensive trip report.
With offices in New Zealand, United States (plus some remote workers in Europe) you can pretty much reach us 24 hours a day. If you can’t find what you need in our support documentation, then you can raise a ticket with our support team via Zendesk.
Speak to a product specialist today and they can help match your business needs with the appropriate Wherewolf solution.
Speak to a product specialist about Wherewolf Plus+ and how we can meet your needs.
If you sign up for a 12 month licence period you can upgrade or downgrade your plan at any time during this term.
The setup fee is to cover the development of your Wherewolf solution. The setup fee for Wherewolf Lite is $500 and covers the setup of your Wherewolf Dashboard, Analytics Suite, Automations, Integrations and development of the Pre-Arrival Waiver.
Depending on what plan you choose the set up fee will vary. The features that can affect your set up fee are:
Your set up fee is taken once you sign your contract. Your first monthly payment is taken 30 days after your app is released or 90 days from the contract date, whichever occurs first. If you have opted for annual billing, the full payment is taken 30 days after your app is released, or 90 days from the contract date, whichever occurs first.
Subject to our T&Cs.
We accept USD and NZD.
Sure! During your first 30 days, you won’t receive a licensing bill from us (see ‘When do I get billed’ above)
You can ‘hibernate’ your software for $19USD/pm, up to 5 months of the calendar year. We will keep your data safe and sound for you while your business closes down.
Not a problem, you can discuss your current guest volume with a Product Specialist before you sign up.
We will notify you when you have reached 80% of your monthly check-ins. If this happens repeatedly, then we will schedule a review of your plan with a product specialist. Please note that your monthly check-ins do not roll over or accumulate.
For larger businesses, we tailor the plan to suit. We can bundle products and services together to fit your specific needs. For businesses with multiple locations or complex requirements, this is easier for you to manage and more effective on your monthly licensing subscription.