SMS Follow-up | Get More 5-Star Reviews | Wherewolf
SMS Follow Ups

314% more reviews with automated SMS

Guests loved their trip. But by the time they get home, they forget to leave a review. Catch them while the experience is fresh, automatically.

Get more reviews
SMS review request on phone

More reviews = more bookings

93% of travelers check reviews before booking. Your ranking on Google and Tripadvisor directly impacts how many people find you and choose you.

  • Higher rankings on Google and Tripadvisor
  • Fresh reviews signal an active, trustworthy business
  • Outrank competitors who aren't asking
Waiver signed, trip ends, SMS sent flow with review platforms

Why SMS works

91%

Open rate

SMS messages get opened. Compare that to email's 28%.

35%

Conversion rate

SMS requests convert at 35%. Email sits at 15%.

10%

Click-through rate

Over 3x higher than email's 3% average.

Ohiopyle Trading Post & River Tours

"Our clients are normally off the water by 7pm. By the time they're back at the campsite or hotel, that follow-up review email is sitting in their inbox, catching them when they are most engaged."

130% increase in Tripadvisor reviews. Google reviews more than doubled. More online reviews than the previous 2 years combined.

Jeremy Kierski

Operations Manager, Ohiopyle Trading Post & River Tours

Real results

Numbers from operators using SMS follow-ups

314%
More reviews
Compared to no follow-up
91%
Open rate
vs 28% for email
35%
Click through
vs 15% for email

Ready for more 5-star reviews?

See how SMS follow-ups can work for your business.

Available for North American customers