Operations & Automations | Wherewolf
Operations & Automations

Run Smoother. Follow Up Automatically.

Automations and operational tools that reduce admin and keep your day running smoothly. From automated customer communication to real-time manifests, everything works together inside your Wherewolf dashboard.

Durango RiverTrippers on using Wherewolf

Automated Email & SMS

Customer communication that runs itself

Reach customers before and after their visit without chasing, copying, or remembering who needs what.

  • Waiver reminders sent based on arrival date, not only when the booking was made
  • SMS follow-up if waiver is not signed
  • Pre-visit emails with what to bring and where to meet
  • Post-visit review requests
94% sign before arrival (industry avg: 40%)
Customer & Booking Manifests

Know who's signed and who's not

Staff can manage arrivals and safety at a glance, without paperwork or last-minute checks.

  • See waiver status for every customer
  • Syncs automatically with your booking system
  • Medical and safety info flagged clearly
  • Works online or offline
Operations Manifest Thursday, 11 December
Name Activity Medical Occasion
Sarah Mitchell Kayaking Birthday
David Park Kayaking Birthday
James Rodriguez Parasailing Asthma (controlled)
Lisa Nakamura Parasailing Ear pressure sensitivity
Marcus Chen Zipline
Emma Thompson Zipline
Two-Step Waivers Optional

Collect details at the right time

Customers can review and complete key info beforehand, then confirm time-sensitive details on arrival.

1
Pre-Arrival

Customer completes at home

Marketing questions
Review liability agreement
Contact details
2
On-Site

Customer confirms at check-in

Medical issues
Safety briefing
Staff co-sign (optional)
94%
Sign before arrival
Industry average is 40%
4x
More reviews
From automated follow-ups
0
Manual follow-ups
Everything runs automatically
Shaka Zipline

If you've got 30 minutes to get 12 people in and ready, geared up, out the door, you don't have that kind of time to be searching through another system.

Peter Shaka Zipline, Kauai
4x
increase in Google and Tripadvisor reviews in 12 months after switching to Wherewolf

Ready to run smoother?

See how Wherewolf can automate your customer communication and simplify daily operations.