Hello Hong Kong Tours

A Client Testimonial WITH:

Laura Blackhall
Owner Operator
Hello Hong Kong Tours, Hong Kong

I have been using Wherewolf since August 2016. I decided to use Wherewolf for a number of key reasons: More effective data collection from our customers – prior to having the check-in app we were asking our customers to fill out an online Google form which I believed to be somewhat cumbersome (but we couldn’t think of a better way to do it). Because our Wherewolf app looks so professional and can be used offline we now collect the data in person on the day. We actually ask our customers more questions now because the process is so efficient we can get more information from people in a very short amount of time. Advanced business analysis – once the data is collected into Wherewolf the system automatically calculates statistics on all of our key metrics. Prior to using

Because our Wherewolf app looks so professional and can be used offline we now collect the data in person on the day. We actually ask our customers more questions now because the process is so efficient we can get more information from people in a very short amount of time.

Advanced business analysis – once the data is collected into Wherewolf the system automatically calculates statistics on all of our key metrics. Prior to using

Prior to using Wherewolf we had reams of data collected from the Google forms but no time efficient way of analyzing it. What we had was not being utilized at all. With Wherewolf I regularly look through our data and use it for decision making and business development.

Ease of integration – Wherewolf makes it very easy to export collected data into other business tools. We are exporting some of our key metrics, along with email addresses, into our email marketing system. This has enabled us to better personalize our mailouts which make our marketing more effective.

Waiver facilitation – Using the Wherewolf app ensures that each and every person that comes on one of our tours physically signs our waiver and disclaimer. This gives us a level of protection which we didn’t have prior to using Wherewolf. Working with the Wherewolf team has been an absolute pleasure. From my initial discussions about the possibility of having a system built for Hello Hong Kong through to implementation and ongoing support. The build and implementation process was both straightforward and at the same time highly

Working with the Wherewolf team has been an absolute pleasure. From my initial discussions about the possibility of having a system built for Hello Hong Kong through to implementation and ongoing support. The build and implementation process was both straightforward and at the same time highly customizable. The product that I have is excellent and something which I now consider to be an integral part of my business. In fact, we are having a second one built for our expansion into Singapore. Not only is it a valuable business tool but from a security

The product that I have is excellent and something which I now consider to be an integral part of my business. In fact, we are having a second one built for our expansion into Singapore. Not only is it a valuable business tool but from a security perspective, it has enabled us to hold large quantities of data in a secure environment which is particularly important in today’s digital world.

Check out some of our other Case Studies